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Reviews

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Lisa Chang

Great service! Our regular chimney sweep went out of business unexpectedly two years ago, and we had some trouble finding a reputable business that provides service in our area. I got a quick response after contacting Blackburn, and was able to easily schedule service. Eddie provided professional service, and even though he found some issues with our chimney, did not pressure us with “scare tactics” (as other companies have) and encouraged us to get a second opinion. I will definitely be calling Blackburn again for chimney service!

Christian Isham

I highly recommend Blackburn Chimney for any fireplace or chimney issues. Their staff are flexible, courteous, and professional. I was incredibly impressed with the technical skill used to inspect my 1955-built chimney. Eddie (owner/technician) highlighted and explained the defects in my chimney, and the safety concerns they presented. He was able to examine my chimney systematically through both flues and from the fireplace as well as furnace/ water heater exhaust. After repairing the entire system, Eddie walked me through all the repairs and demonstrated how to properly use the new flue. My house is ready for the winter and I can safely use my fireplace with peace of mind.

Christine Isham

Eddie was friendly, neat, and efficient. Highly recommend!

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Kevin O’Neil

Eddie was fast to respond to my inquiry for a quote and explained in detail what was needed to properly install a new chimney liner. Carlos and Guillermo executed expert craftsmanship with the demolition, installation, and finish work. The team properly protected the inside of the house, covering the work area, floors, furniture, and carpeting ensuring the area was clean when they completed the work.

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Benjamin. J Divico

I have owned my home for almost 30 years . In that time I have used all the local chimney companies to clean or repair the chimney . But have never had as an outstanding a cleaning as I had from Blackburn Chimney. They are easy to contact, great follow up from their office and caring professional service at my home .

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Paul Tennessee

November 7, 2023: Blackburn Chimney is top notch…can’t say enough positive things about Ed Blackburn and the company! You won’t find a more honest businessman and person, and in today’s customer service environment, that is rare. I have requested service from several OTHER Chimney services over the years and the proposals ranged from wood stove and total chimney replacement to chimney cap replacement even though the cap was newly replaced within the same year. In more recent years Blackburn has responded to my service requests with more economical alternatives backed by inspection video, photographs, and logical expert explanations. The result has been a confidant approach to heating production and my family’s safety.

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Bev McQuay

Absolutely first-rate experience with Blackburn Chimney for my yearly chimney/fireplace inspection and cleaning. Eddie, the owner of Blackburn, arrived promptly and explained every detail of the inspection to me and answered all of my questions. He was extremely professional, and my house was left spotless. I was very happy with the entire experience and highly recommend Eddie and Blackburn Chimney.

Joseph Rehling

We had issues with our chimney for years, and Blackburn Chimney noticed the liner was two inches smaller than it should have been. Whoever did the previous liner undersized it to avoid doing the necessary work to put in the right size liner. The Blackburn team was pretty surprised when they tried to remove the old liner and it turned out to be drainage pipe instead of a chimney liner, making the removal of the old liner very difficult. The old terracotta liner was till in there, probably because it took less time to put a smaller liner in rather than doing it right. Blackburn Chimney took out the side of the chimney to get it right, and I believe his price was very fair. The work was exceptional. I appreciate their time, patience and professional work. I spent a lot of time checking to make sure his advice was right, and it was always accurate. I would use this team again for sure. They were great.

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Terri Trembeth

A five star review for Blackburn Chimney based on five points!

* Customer Service: We were looking for a chimney sweep willing to remove a dead animal that had unfortunately found its way inside the fireplace after finding the chimney cap we were surprised was damaged. Alexandra, who handles the company’s phone contact, was trying to find someone who could help. We managed to find someone, but that extra touch of service from a company that had not done any work for us impressed us! Alexandra was the main point of contact between the customer and owner/crew, and relayed messages clearly.

* Knowledge: Our fireplace chimney needed repairs, and we decided now was the perfect time. Blackburn Chimney’s website was professional and succinctly informative about their service.
We asked them to provide a quote. Eddie (owner) was friendly, courteous, and very knowledgeable about chimneys based on his years of experience working with chimneys. He inspected the fireplace and chimney, showed us the areas that required repairs in addition to the couple spots we knew about, and explained what repair work was needed.

* Estimate: For the number of technicians it would take to repair the chimney and the number of repairs required, the quote was justifiable and affordable.

* Respectability and Professionalism: The repair techs respected our home environment by wearing covers over their shoes, laying out drop clothes and using a vacuum to collect the dust particles from the interior work. We moved our furniture inside; however, Blackburn Chimney would have moved the interior furniture. They removed the furniture out back before beginning exterior chimney work, kept a clean environment out back, and put the furniture back in place before they left. After repairs were done, the head of the repair crew showed us the completed repairs and answered all our questions. The repairs has extended the life of our older chimney. We waited for a day of rain, and there was a little bit of water coming into the hearth; Eddie came out to inspect and identified the location immediately; explained and showed the issue, and scheduled an appointment to come out a couple days later to complete the repair.

* Timeliness: Eddie and the crew phoned ahead prior to their arrivals to confirm they were on their way for the quote and repair appointments. Weather delayed exterior work, but despite that, Blackburn Chimney completed the work on a timely basis.

LOL, if you couldn’t tell, yes, we recommend Blackburn Chimney for chimney repair and service.

Jeanette Germosen

“Blackburn chimney has done our annual inspection for the last 3 years. Scheduling with Alexandra is always easy & Eddie is friendly but more importantly he is really cautious of keeping our space clean. Highly recommend”

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