We are more than pleased with the service provided us by Eddie. He was very professional and shared a lot of knowledge with us about the maintenance of our gas fireplace. We will most definitely let others know about our experience. It was a “fresh breath of air” to deal with someone so pleasant and truly about his job. Thank you, Eddie.
Eddie with Blackburn Chimney installed a wood stove insert into my fireplace. He and his guys did a great job. Eddie was very knowledgable about the different types of stoves and sizing. He wasn’t high pressure sales at all. In fact, Eddie talked me out of a more expensive stove that would have over heated the room. Installation was a breeze. His crew put down tarps and wore shoe protection whenever they were in the house. They were very efficient and a pleasure to work with. I would use Eddie and highly recommend his services.
Eddie came over in the same week that we told him we had an issue with our pilot being too high in our fireplace, and he was probably the most honest, kind, and respectful technician we’ve come across. He didn’t force us into any repairs or strongly suggest that we do one thing or another. He just made sure that we were informed about the best options we had, how to operate the fireplace safely despite our pilot light issue, and sent us a fair quote for the repair that would take place (should we choose to repair the system). I strongly recommend going with Blackburn Chimney for your chimney and fireplace needs.
Conducted a quote via Yelp for a chimney cleaning and inspection, decided to go with Mr. Eddie with Blackburn Chimney and I’m glad I did! He was very knowledgeable and explained my old wood burning system to me. He even assist with helping burn my first fire in my chimney. Definitely recommend good service and price are a hard thing to come pass these days.
I am so glad I selected Blackburn Chimney. They responded quickly to my inquiry and quoted a reasonable price. Eddie arrived on time with his own shoe covers and drop clothes. He is very personable, informative and professional. I will call him next year for annual maintenance.
Quick and responsive. Happy with the service. Recommended to others.
We’ve had two very substandard unprofessional sweep firms to work on our smoking chimney issue with no result. Eddie on the other hand was knowledgeable, provided a thorough inspection, and diagnosed the issue with options. We’re confident that he resolved the issue. We would have contacted Blackburn from the start.
I’ve been in the area for about 6 months. I’ve had all sorts of service people come in and out. This is greatest service I’ve received period. Everything from the phone call, all the way to payment. Clearly knows what he’s doing, didn’t try to sell me on things not necessary like the other guy who quoted me from another company, came with high quality tools and a great customer service attitude. Jesus Christ I’m ready to offer him a job at my company haha. It’s great to have a service person I can trust. I’m a service person so I know what to expect and I am a satisfied customer! Thank you sir!
Blackburn Chimney was able to quickly fit us into their schedule. Eddie, arrived on time, did a great job, fast, clean and reasonably priced. I burn a lot wood in a season so I will be sure to be using Blackburn Chimney again very soon.
Professional and prompt service with very competitive prices. Everything was inspected from below and up on the roof. The chimney was cleaned and I even got some additional tips on things I could do to make our fireplaces more efficient. I highly recommend this business.